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Ordering a certified translation with Official Translations is designed to be straightforward. Here is exactly what happens from the moment you submit your document to the moment you receive your certified translation.
Submit a clear scan, photograph, or PDF of your document through our order page. We accept all standard formats — PDF, JPG, PNG, and TIFF. The quality of your scan matters: sharp, fully legible images produce the most accurate translations. If any text is unclear in your submission, we will contact you before proceeding.
Your document is matched to a professional translator who specialises in your language pair and document type. We use qualified, experienced translators — not machine translation. For legal, medical, or technical documents, translators with subject-matter expertise are selected.
The translator produces a complete, accurate translation of your document. Every certified translation we provide includes a signed certificate of accuracy confirming that the translation is a true and complete rendering of the original. The certificate includes the translator's full name, qualifications, signature, and date.
Before delivery, your translation undergoes a quality review. We check for completeness, accuracy of key details (names, dates, reference numbers), and correct formatting. Any discrepancy with the original document is corrected at this stage.
Your completed certified translation is delivered as a digital PDF by email. This is accepted by the Home Office, UKVI, universities, banks, and most UK and overseas authorities. If you need a physical printed copy, this can be added to your order and sent by tracked post.
If your translated document needs to be used officially in another country, you may require an apostille. We obtain the official apostille on your behalf — this certifies the authenticity of the translation for international use under the Hague Convention. Apostille certification adds to the overall timeline.
What to do when you receive your translation: Check all personal details (names, dates, document numbers) against the original. If anything looks incorrect, contact us before submitting to any authority — corrections are straightforward at this stage.
We accept documents in any of the following formats: PDF, JPG, PNG, TIFF, DOCX. For best results, scan your document at 300 DPI or higher. Photographs taken with a modern smartphone are usually sufficient if well-lit and flat.